Performance Measurement Reports
The Community Living Society (CLS) produces a Performance Measurement Report annually. This report tracks and summarizes the identified outcomes of CLS programs and services. The information and analysis derived from the Performance Measurement process is used to highlight areas of strengths and identify areas requiring improvements.
The annual Performance Measurement Report is part of CLS’s continuous quality improvement and Integrated Planning Framework. The report provides essential information to CLS’s management and Board of Directors to allow them to monitor and make improvements to service delivery. It is expected that the outcome results will assist the CLS employees to be more responsive to the needs of adults with an intellectual disability and their families who are served by the Society.