Commitment to Quality

//Commitment to Quality
Commitment to Quality 2017-12-29T11:10:30+00:00

We will meet our strategic goals while remaining person centered and inclusive. We support the ongoing growth and engagement of individuals, families, communities and our employees.

We will advance our Mission and uphold the Values of the Society. We honour our remarkable history and believe that the people we support are our most valued partner.

The CLS is proudly accredited by CARF International and is committed to maintaining this recognition of excellence in community living.

Strategic Plan

 

2016-2021 Strategic Plan

 

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Operational Plan

 

January 2017 Operational Plan Update

 

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Outcomes Report

 

 

 

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Annual Report

 

 

 

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Accreditation

 

CLS has been accredited since 2005 by CARF International, an independent, non-profit accreditor of health and human services. At our 4th site survey in February 2015, we again received a three-year accreditation; the highest result possible. Click on the link below to see our latest CARF Accreditation Survey Report.

 

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Surveys

 

During the 2015-16 year, 188 individuals who access CLBC-funded services through four accredited organizations in the Vancouver-Coastal, Fraser, and Interior (South-Central Okanagan and North Okanagan) regions participated in a survey process in which they were asked to provide information about their quality of life in the areas of independence (personal development, self-determination), social participation (interpersonal relations, social inclusion, rights), and well-being (physical well-being, emotional well-being, material well-being).

 

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Feedback

 

Questions? Comments? Concerns?

 

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