The Board of Directors primary function is to ensure that the Society is being operated in a manner consistent with the Society’s overall policies, strategic goals and mission statement. The Chief Executive Officer (CEO) is responsible for the overall leadership and management of the organization on a daily basis.
If you have feedback or a complaint that relates to the actual manner in which the organization is led or managed by the CEO, then your feedback / complaint will be referred to the Board. You can direct this email to firstname.lastname@example.org or call the Director of Quality and Innovation at 604.571.4852
NOTE: Your concerns will be directed in confidence to the Director of Quality and Innovation to ensure your concerns are dealt with in a confidential and timely fashion by the appropriate party. Your feedback / complaint will be referred to the appropriate Director within the organization who is responsible for the issue in question, and that person will follow up with you promptly.
Formed by families over thirty years ago, CLS continues to be led by the principles of individual and family-driven service. The organization was originally created as a not-for-profit society and independent planning agency, to assist their children as they moved from institutions into the community. It was the strong leadership of these families that moved the government of the time to agree to re-direct funding to community-based opportunities.
Today, people who receive service and their families still participate at every level of CLS, including serving on committees and as directors on our board.
“The organization has shown itself to be creative and exceptional in providing services and supports to benefit persons served, producing bottom-line outcomes that have earned it the satisfaction and esteem of stakeholders.”
CARF Accreditation Survey Report – 2011
Listening to and building the leadership from families is a key piece of the CLS strategic plan. Families bring new ideas and advocacy to the organization. They are also the best source of support to each other. We help families to get the information and resources they need to help themselves, and one another.
There are many ways that family members can get involved with CLS. We’d be happy to talk to you about it.
Find Out More About Becoming a CLS Board Member